Productivity with Outlook Online Training

Master your Inbox with our Productivity with Outlook Online training


Microsoft Outlook is an incredibly underutilized program. Everyone knows how send/recieve emails etc, however, Microsoft Outlook can do much more than that. There are so many simple tools and tips that can help people manage their emails and workloads more effectively! Our Productivity with Outlook Online training is based on our popular Half-Day Productivity with Outlook training but structured to better suit online delivery.

My Productivity with Outlook Training online set up

See our Productivity with Outlook training in Melbourne

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Email is a great servant, but very a poor master. Many people basically use their Inbox as their To Do List and this ultimately results in poor email productivity. They will open an email, read it and then mark it as unread in order to come back to it later. They are then forced to constantly scan their Inbox looking for unread emails that they have not yet responded to. Some people will even forward old emails to themselves in order to bring emails back to the top of their Inbox! Clearly this double handling of emails wastes a lot of time and is not very reliable!

In this program, you will learn to use many of the little-known the features of Microsoft Outlook that can save you valuable time and dramatically boost your productivity with email.

Productivity with Outlook Online – Program Overview

Two, online sessions that can be undertaken with a short gap between them to faciliate better learning outcomes. 


Session 1 – Manage your Inbox using the 4Ds (2Hrs)

In this power-packed 2-hour session, I will show you how to totally change the way you manage your Outlook Inbox, your Email Folders and Email Search!


Addressing the Email Problem

  • Email – Great Servant/Poor Master
  • Dealing with Email overload
  • Emails & Continuous Partial Attention
  • Managing email notifications – Stay Focused
  • Emails and Multi-Tasking
  • When to check emails (Avoid over checking?)
  • Start your day in your Calendar


Create Your Outlook Email Dashboard

  • Understand your Outlook Ribbon options
  • Tidy up & customise your Inbox Columns
  • Create your Outlook Inbox Dashboard View (Unique)
  • Tracking conversations in Outlook


Managing your emails using the 4Ds

  • Smart ways to handle an email once
  • Monitoring your email radar
  • The 4Ds of managing email
  • Focusing your Inbox using Email Rules
  • Learn smart ways to track/follow up important emails quickly!)
  • Using email Flags more effectively
  • Tracking your Email Flags using Search Folders


Session 2 – Manage your Workload using Outlook (1.5 Hrs)


Using Email Search

  • Learn a smarter way to use the powerful Outlook Search feature to find your emails faster!
  • Searching ALL your Email Folders
  • Using Search Filters effectively
  • The Conversation View – Tracking important conversations in Outlook


Working Smarter with your Email Folders

  • How many Folders do you need?
  • Use your Email Folders more effectively
  • Tidying up your email folders quickly!


Using your Outlook Calendar effectively

  • Using the different Calendar Views
  • Some advanced viewing techniques
  • Calendar and your To Do Bar
  • Managing your Meeting Requests


Using Outlook Tasks & To Do Bar

  • Another way to track your Email Flags
  • Various ways to create a Task
  • Create Tasks from your Emails
  • Recurring Tasks
  • Assigning Outlook Tasks to others
  • Managing your Task list simply and quickly
  • Explore the various Task views you can use
  • Introducing MS To Do (Tasks on Phone)


Session 3 (Optional) 1 Hr

In order to consolidate the learning from this program, we recommend a 1 Hour (Online) session about 2-3 weeks after session 2 is completed. The purpose of this optional session is to answer any additional questions and assist attendees in fine-tuning their approach to managing their emails in Outlook.

I will also introduce a few more advanced concepts to help people save time writing and managing emails:

  • Email Templates
  • Quick Steps,
  • Quick parts,
  • Conditional Formatting, etc


Why this program?

Our Productivity with Outlook Training online will help you or your team develop specific strategies for dealing with emails more effectively and getting your Inbox under control. For good! 

I will show you some smart ways to customise your views in Outlook and develop strategies aimed at achieving immediate results! You will discover many practical ways to improve your email productivity by managing your Inbox more effectively.


Our Outlook productivity training Online includes:

  • a comprehensive training manual
  • one month of personalised follow-up via email
  • access to a trainer for one month
  • measurement of participants’ skill levels before and after the training using our online Productivity Skills Questionnaire.


Flexible Delivery Options

We can tailor our Productivity with Outlook Online training to suit your organisation or team’s individual needs. You can choose to do Session 1 only and/or Session 2 or do all 3 sessions of course. 


All sessions have been designed to flow on from each other, but they can be customised it to suit your requirements.  We can run this Online training training via Microsoft Teams or Zoom or any other Platform you choose


View our "On-Demand" Outlook Training


Client Feedback

Hi Geoff. Firstly thank you for the training! It has changed my outlook life! Since the training I have been using outlook how you suggested (changing the visuals, using to do lists, using the 4D’s approach). I have noticed I am definitely more organised and able to remember to follow up things more easily. My inbox is no longer overwhelming and checking it is not a daunting task. I have also noticed I am spending less time in my inbox and more time doing work which has improved my productivityKarmen – Planning Enforcement, Local Government Melbourne.