Email Management Training Coaching

Are you constantly double handling emails? Our Email Management Training or Coaching can help you get your Inbox back under control.

Email is a great servant, but very a poor master. Many people basically use their Inbox as their To Do List and this ultimately results in poor email productivity. They will open an email, read it and then mark it as unread in order to come back to it later. They are then forced to constantly scan their Inbox looking for unread emails that they have not yet responded to. Clearly this double handling of emails wastes a lot of time and is not very reliable!


Some people will even forward old emails to themselves in order to bring emails back to the top of their Inbox!


Email can be a great distraction of course, and we know that not every email we receive is important! However, given that email is now THE communication medium of choice. We cannot simply ignore them… And since so much of our work is now delegated to us via email, it is imperative that important emails do not get lost in your Inbox. Unfortunately, most people simply don’t have a good system for managing their email effectively.


Our Email Management Training or 1-1 Coaching program is designed to help people get their email Inbox back under control and greatly reduce their stress in the process. We show people how set up their Microsoft Outlook Inbox in such a way that emails are never inadvertently lost or forgotten. Learn to use the features of your Microsoft Outlook that can save you valuable time and dramatically boost your productivity with email.


Email Management Training – Outline


Addressing the Email Problem

  • Dealing with Email overload
  • Email – Great Servant/Poor Master
  • Email – the Good, the Bad and the Ugly!
  • To email or not to email?
  • Email Dos and Don’ts (Email Etiquette)
  • When to check emails (Are you overchecking?)
  • Emails and Multi-Tasking


Create Your Outlook Email Dashboard

  • Customising your Outlook Inbox views
  • Learn some smarter ways to set up your Inbox in Outlook
  • Tracking conversations in Outlook


Email Management


Email Folders & Search Tools

  • Simplifying your Email Folders
  • Using Outlook Email Search tools effectively


Tracking important emails

  • Using email Flags effectively
  • Tracking your Email Flags automatically
  • Using Search Folders


Using the Outlook To Do Bar

  • Setting up and using your To Do Bar
  • Using Outlook Tasks


Our Email Management Training will help you develop specific strategies for dealing with your emails more effectively and getting your Inbox under control! We help you set up your Email program properly. We help you customise your views and develop strategies aimed at achieving immediate results! You will discover many practical ways to improve your email productivity by managing your Inbox differently.


The training is mainly aimed at those using Microsoft Outlook on a PC, though many of the principles can apply to any email program youo may use.


Flexible Delivery Options


We can tailor a Email Management Training or Coaching Program to suit each person or team’s individual needs. We have a number of flexible delivery options. It can be delivered to a group or can be tailored to deliver as a coaching program for one person.


  • Face to Face Training
  • Online interactive training
  • 1-1 Coaching either in person or online


Interested in getting control of your Email Inbox? – Contact us to discuss this program in more detail.


For more general Microsoft Outlook training, see our Productivity with Outlook training


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