Email Management Training Online

Email Management Training Online to get control of your Inbox


Our Email Management Training online is designed to help people get control of their MS Outlook email Inbox and greatly reduce their stress in the process. We show people how set up their Microsoft Outlook Inbox in such a way that emails are never inadvertently lost or forgotten.


Email is a great servant, but very a poor master. Many people basically use their Inbox as their To Do List and this ultimately results in poor email productivity. They will open an email, read it and then mark it as unread in order to come back to it later. They are then forced to constantly scan their Inbox looking for unread emails that they have not yet responded to. Some people will even forward old emails to themselves in order to bring emails back to the top of their Inbox!

Clearly this double handling of emails wastes a lot of time and is not very reliable!


In this program, you will learn to use many of the little-known the features of Microsoft Outlook that can save you valuable time and dramatically boost your productivity with email.


Email Management Training Online – Outline


Session 1 – Email Management Training Online (2 Hours)


Addressing the Email Problem

  • Email – Great Servant/Poor Master
  • Dealing with Email overload
  • Emails & Continuous Partial Attention
  • Managing email notifications – Stay Focused
  • Emails and Multi-Tasking
  • When to check emails (Avoid over checking?)
  • Start your day in your Calendar


Create Your Outlook Email Dashboard

  • Understand your Outlook Ribbon options
  • Tidy up & customise your Inbox Columns
  • Create your Outlook Inbox Dashboard View (Unique)
  • Tracking conversations in Outlook


Managing your emails using the 4Ds

  • Smart ways to handle an email once
  • Monitoring your email radar
  • The 4Ds of managing email
  • Focusing your Inbox using Email Rules
  • Learn smart ways to track/follow up important emails quickly!)
  • Using email Flags more effectively
  • Tracking your Email Flags using Search Folders


Session 2 – Email Management Training Online (1.5 Hrs)


Using Email Search

  • Learn a smarter way to use the powerful Outlook Search feature to find your emails faster!
  • Searching ALL your Email Folders
  • Using Search Filters effectively
  • The Conversation View – Tracking important conversations in Outlook


Working Smarter with your Email Folders

  • How many Folders do you need?
  • Use your Email Folders more effectively
  • Tidying up your email folders quickly!


Using your Outlook Calendar effectively

  • Using the different Calendar Views
  • Some advanced viewing techniques
  • Calendar and your To Do Bar
  • Managing your Meeting Requests


Using Outlook Tasks & To Do Bar

  • Another way to track your Email Flags
  • Various ways to create a Task
  • Create Tasks from your Emails
  • Recurring Tasks
  • Assigning Outlook Tasks to others
  • Managing your Task list simply and quickly
  • Explore the various Task views you can use
  • Introducing MS To Do (Tasks on Phone)


Session 3 – (Optional) Email Management Training (1 Hr)

In order consolidate the learning from this program, we recommend a 1 Hour (Online) session about 2-3 weeks after session 2 is completed. The purpose of this optional session is to answer any additional questions and assist attendees in fine-tuning their approach to managing their emails in Outlook.


I will also introduce a few more advanced concepts to help people save time writing and managing emails. (Email Templates, Quick Steps, Quick parts, Conditional Formatting, etc)


Why this program?

Our Email Management Training online will help you or your team develop specific strategies for dealing with emails more effectively and getting your Inbox under control. For good!  I will show you some smart ways to customise your views in Outlook and develop strategies aimed at achieving immediate results! You will discover many practical ways to improve your email productivity by managing your Inbox more effectively.


Flexible Delivery Options


We can tailor an Email Management Training online Program to suit yur organisational needs. It can be delivered to a group online or can be tailored to deliver as a coaching program for one person.


View our "On-Demand" Outlook Training


Interested in your team getting control of their Email Inbox? – Contact us to discuss this program in more detail.