Improve the way your company manages email

Typically, only about 20% of emails that arrive in your Inbox will actually require you to do something. That means 80% of your emails can probably be quite safely ignored. Email Rescue is a 3 hour training program designed to help organisations use emails more effectively. Too often, an email is sent when a simple phone call or visit might suffice. The result? Poor communication, lack of interaction and over-crowded Inboxes.

Features

• Pre & Post Course Measurement
• Training Manual
• 4 Weeks of Email Coaching

Program Outline

Writing Effective Emails

To send or not to send, that is the question!!

In fact it is the first question you should ask. Developing some understanding as to when and when not to use email is the first step to beginning to change the culture in your organisation.

Once you decide to send an email, then you want to be concerned about:

• Brevity
• Subject Headings
• Email Etiquette
• When to CC or BCC
• And more...

Stress Less - Setting Up Your Inbox

Setting up your Outlook or Lotus Notes Inbox properly, can help you to deal with your email load more effectively and with less stress.

We will look at ways you can integrate your emails with your electronic Calendar and Tasks/To Do list that can save you valuable time and help to ensure incoming emails are dealt with more reliably and in a timely manner.

Using Outlook/Lotus Notes Tools

Both MS Outlook and Lotus Notes have many features that can help you control incoming emails and save you valuable time.
Learn smarter ways to organise incoming emails. Learn how to create Email Rules, use your Draft Email folder as well as Distribution Lists.

Email - Great Servant - Poor Master

You will learn strategies to help you maximise your efficiency with handling emails throughout your work day

Who is this for?

Our EMAIL RESCUE program has been especially designed to run In-house for organisations who:

• Wish to reduce the amount of email traffic within their organisations by as much as 10%.
• Want to see a change in their culture around how email is actually used.
• Wish to have people spend less time at work doing emails and more time doing real work.
• Want to see people take some control over their Inbox and reduce their stress levels as a result.
• Need to have staff communicate more effectively when using email.
• Would like staff to develop better work practices around emails leading to increased productivity and reliability.

Contact us to discuss this program in more detail. Call 02 6056 8887 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

We have offices in Albury Wodonga, Melbourne and Perth but can travel anywhere within Australia to deliver this program.